FAQ
Things to know before buying.We are now offering global shipping.
All orders are processed and ready to dispatch within 1-2 working days.
We deliver with international courier services, which typically arrive within 3-5 business days depending on your location. Orders placed from Monday to Thursday are dispatched the following day. Orders placed on Friday through Sunday will be dispatched on the next working day.
While we aim to deliver your purchase within the estimated time frames, please note that there may be delays due to unforeseen factors and the service levels of courier services in your area. You can find the latest information on our website.
However, we are pleased to offer free promotional delivery for orders over $75!
Resin items maintain their vibrant appearance with regular care. Gently clean them using a soft cloth to prevent surface scratches and preserve their shine.
Avoid abrasive cleaners or harsh chemicals to ensure the long-lasting beauty of your resin products.
Resin boasts a versatile and vibrant appearance. With its ability to be crafted into various shapes and colors, each resin piece offers a unique character.
Resin is highly durable and resistant to wear, ensuring resin products maintain their functionality and beauty for many years. Maintaining resin products is simple, requiring regular cleaning to keep their surface looking fresh.
Resin is lightweight and can be recycled, making it a suitable choice for those seeking an environmentally conscious option.
Resin reflects light attractively, adding a modern and dynamic touch to your space. Resin is also naturally resistant to moisture and chemicals, making it an ideal choice for kitchen and bathroom accessories.
At Cosa Idea, your satisfaction is our priority. If any product does not meet your expectations, you may return it within 10 days of receipt for a refund.
To be eligible for a return, items must be unused, in their original packaging, and in a sellable condition. Please include the original invoice with your return.
Customers are responsible for return shipping costs. However, if the product is faulty or damaged, we will cover these costs. Upon receipt of the returned items, we will inspect them and process your refund if the return is approved. Refunds will be issued to your original payment method within 14 business days of the product reaching us.
Should you have any questions about making a return, please do not hesitate to contact us at [customer service email] or through the contact information provided on our website. We are here to ensure that your return process is smooth and hassle-free.
Are you looking for a more exclusive model with high quality?
You can contact us to get charming price advantages in bulk purchases.