FAQ
Things to know before buying.We are now offering global shipping.
All orders are processed and ready to dispatch within 1-2 working days.
We deliver with international courier services, which typically arrive within 3-5 business days depending on your location. Orders placed from Monday to Thursday are dispatched the following day. Orders placed on Friday through Sunday will be dispatched on the next working day.
While we aim to deliver your purchase within the estimated time frames, please note that there may be delays due to unforeseen factors and the service levels of courier services in your area. You can find the latest information on our website.
However, we are pleased to offer free promotional delivery for orders over $75!
Brass objects acquire a unique, darker tone over time as they interact with air. This natural evolution allows brass products to develop a personal character over time. When you first handle a new brass item, you begin to contribute to its uniqueness. This is because each brass piece develops a distinctive patina influenced by its environment and the people who touch it.
To preserve this special and natural change, you can maintain your brass items by gently wiping them with a cloth regularly. This helps preserve the character they acquire over time, while also keeping them clean and shiny.
Brass has a bright and warm appearance. With its natural patina that develops over time, each piece gains a unique character with use.
Brass is resistant to corrosion and is extremely durable. This means that brass products maintain their durability and beauty for many years.
Maintaining brass products is quite easy. Regular cleaning helps keep the products as bright as they were on the first day.
Brass is 100% recyclable. This makes it an excellent choice for those who want to make an environmentally conscious decision.
Brass reflects light beautifully, adding a warm atmosphere to your space.
Brass is naturally resistant to microbes, making it a hygienic option, especially for kitchen and bathroom accessories.
At Cosa Idea, your satisfaction is our priority. If any product does not meet your expectations, you may return it within 10 days of receipt for a refund.
To be eligible for a return, items must be unused, in their original packaging, and in a sellable condition. Please include the original invoice with your return.
Customers are responsible for return shipping costs. However, if the product is faulty or damaged, we will cover these costs. Upon receipt of the returned items, we will inspect them and process your refund if the return is approved. Refunds will be issued to your original payment method within 14 business days of the product reaching us.
Should you have any questions about making a return, please do not hesitate to contact us at [customer service email] or through the contact information provided on our website. We are here to ensure that your return process is smooth and hassle-free.
Are you looking for a more exclusive model with high quality?
You can contact us to get charming price advantages in bulk purchases.